Return Policy
At PartySuppliesGifts.com, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, we’re here to help.
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.
How to Initiate a Return
- Visit our website and log into your account.
- Navigate to your order history and select the item(s) you wish to return.
- Follow the prompts to complete your return request.
Once your return is approved, you will receive instructions on how to proceed.
Refunds
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original payment method. Please note that shipping costs are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Exclusions
Certain items cannot be returned, including perishable goods, custom products, and items marked as final sale.
Need Help?
For any questions regarding our return policy, please reach out through our customer service portal. We’re happy to assist you!